Shopper Assurance will redefine the way people shop for a new Hyundai. The modern shopper expects on-demand, personalized tools and services, and shopping for a car is no different. Shopper Assurance is Hyundai’s commitment to shorter transaction times, more transparency and improved customer satisfaction through consumer focused online tools and services.
Transparent Pricing: Dealer provides their price up front and on the dealer websites. Streamlined Purchase: Participating dealers will offer online tools for shoppers to fill out paperwork and get pre-qualified prior to ever stepping foot on the dealer lot. Shoppers will also be able to get their trade-in value online so they are well informed and comfortable with their purchase. Flexible Test Drive: Convenient ways to schedule a test drive either at a shopper’s desired location or at the dealership, all booked from the ease of the Hyundai Drive mobile app or by calling the dealer directly. 3 Day Worry-Free Exchange: If you are not happy with your purchase, you can return it within 3 days and exchange it for another new Hyundai.
The digital retail tool allows shoppers to pre-fill online their information including credit application, finance options, payment estimation and trade-in information with the goal of drastically reducing the amount of time a shopper has to spend in a dealership.
Shoppers will have the option of requesting a test drive be brought to the location of their choosing through the Hyundai Drive program with available mobile app, or selecting to come into the dealership for a cash incentive. Hyundai has provided online tools to make these requests easy and convenient both on desktop and mobile. To sign up for your cash incentive please visit: https://www.hyundaiusa.com/test-drive-offer*
The 3 Day Worry-Free Exchange provides customers peace of mind on their purchase. We’re so confident buyers will love their new Hyundai, that we’re offering a return policy of 3 days for an exchange of another new Hyundai*.
Limitations will apply if the vehicle is returned more than 3 days after the date of purchase, it is driven over 300 miles from the purchase/lease date odometer or it is damaged while the vehicle is in the customer’s possession*.